PSC Code USA Service
PSC Code
DD01
PSC DD01: IT AND TELECOM - SERVICE DELIVERY SUPPORT SERVICES: ITSM, OP — Federal Procurement Code
DD - IT AND TELECOM - DELIVERY L1: IT
Description
Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).
Excludes
Tier 1 and 2 Help Desk.
Suggested adjacent classifications
PSC codes describe what the government buys. These related classifications help connect procurement codes to industries, commodities, and trade workflows.